Legal Notice


  Familie B. Pries
  Zeisigring 8
  23758 Oldenburg

  Telefon: 0172 4140 333
  e-Mail: info@moewennest-heiligenhafen.de

PRIVACY POLICY

The person responsible for the collection, processing, and use of your personal data within the meaning of Art. 4 No. 7 GDPR is Branco Pries. You can reach our data protection officer at: datenschutz@heiligenhafen.cloud

No Collection of Visitor Information

When you visit our website www.moewennest-heiligenhafen.de, no personal data is processed.

Server Log Files

The provider of the site automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of server request

This data cannot be assigned to specific individuals.

Contacting Us

When you contact us (e.g., via email), your information will be processed for the purpose of handling your inquiry in accordance with Art. 6(1)(a) GDPR. We delete inquiries if they are no longer necessary. Legal archiving obligations are observed.

Your Data Protection Rights

The General Data Protection Regulation grants you certain rights, which you may assert against us—provided the legal requirements are met.

Art. 15 GDPR – Right of Access
You have the right to request confirmation from us as to whether we are processing personal data concerning you. If we do process personal data, this right also includes information about what data is being processed and the details of the processing.

Art. 16 GDPR – Right to Rectification
You have the right to request the immediate correction of inaccurate personal data concerning you. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

Art. 17 GDPR – Right to Erasure
You have the right to request the immediate deletion of personal data concerning you. If deletion is not possible, the right to restriction of processing applies.

Art. 18 GDPR – Right to Restrict Processing
You have the right to request restriction of processing from us.

Art. 20 GDPR – Right to Data Portability
If processing is based on consent or a contract, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format and to transmit those data to another controller without hindrance—or have it transmitted directly to another controller where technically feasible.

Art. 21 GDPR – Right to Object
You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data which is carried out based on a legitimate interest of ours or for the performance of a task carried out in the public interest or in the exercise of official authority.

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.

Please send your inquiries to datenschutz@heiligenhafen.cloud and we will be happy to answer your questions.

Your Right to Lodge a Complaint

You also have the right to lodge a complaint with a supervisory authority, for example, if you believe there has been a violation of data protection law. You may contact the authority in your place of residence, your workplace, or the place of the alleged violation.

Liability for Content

As a service provider, we are responsible for our own content on these pages in accordance with § 7 (1) TMG under general laws. However, pursuant to §§ 8–10 TMG, we are not obliged as service providers to monitor transmitted or stored third-party information or to investigate circumstances that indicate unlawful activity. Obligations to remove or block use of information under general laws remain unaffected by this. Liability in this regard is only possible from the moment we become aware of a specific legal infringement. Upon becoming aware of such infringements, we will remove this content immediately.

Liability for Links

Our offer contains links to external third-party websites, over whose content we have no influence. Therefore, we cannot assume any guarantee for these external contents. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking. Permanent content monitoring of the linked pages is, however, not reasonable without concrete evidence of a violation. Upon becoming aware of such legal violations, we will remove such links immediately.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Replication, editing, distribution, and any kind of exploitation outside the limits of copyright law require written consent from the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. To the extent content on this site was not created by the operator, third-party copyrights are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you inform us accordingly. Upon becoming aware of legal violations, we will remove such content immediately.

1. Rental Object

Vacation apartment Mövennest, in Ostsee-Ferienpark G‑1‑3, approx. 45 m² in 23774 Heiligenhafen.

The tenant is granted the use of the furniture, kitchenware, tableware, etc. contained in the rental property during the rental period. The inventory must be treated with care by the tenant. Any damages occurring during the rental period must be compensated by the tenant and reported immediately to the landlord or housekeeper. Upon leaving the apartment, the tenant must lock the apartment entrance door twice and ensure that all electrical devices are turned off.

Check-in is possible from 3:00 pm to 6:00 pm or by arrangement. A fee of €10.00 is charged for later arrivals if no notification is given by the tenant before 5:00 pm. On the day of departure, the apartment must be vacated by no later than 11:00 am. The landlord is not liable for the tenant’s personal belongings.

All keys belong to a locking system. In case of loss of a key, the tenant bears the costs for replacing the cylinder and 6 keys. At least €250; proof is provided by invoice from the owner/administrator.

Smoking inside the apartment is strictly prohibited. In case of violation, the landlord is entitled to demand a contractual penalty. This depends on the effort to restore the apartment to a smoke-free condition. Minimum €300. The apartment is equipped with smoke detectors.

The maximum number of persons permitted to occupy the rental property (including children and infants) is stated in the booking confirmation and may not be exceeded.

Vacation apartment Möwe G‑1‑3: maximum 3 adults and one infant in a self-brought bed. A dog may be permitted upon request and with landlord’s confirmation.

The landlord reserves the right to exercise his house rights against unauthorized persons, especially third parties not listed in the booking. Exercise of house rights may also be carried out by persons appointed by the landlord.

Upon departure, an inspection of the apartment will be carried out by the landlord or a person appointed by him. The tenant bears the burden of proof that he or accompanying persons are not at fault in case of property damage. He assumes liability for himself or traveling children/persons. At the end of the rental period, the rental property must be left in an orderly condition.

A deposit (if specified) becomes due with the final payment. If no complaints are noted on the day of departure, the deposit will be transferred back to the tenant within the next 3 business days. A cash payment after termination of the rental is not possible. The deposit will not bear interest.

Cleaning of the kitchen is not included in the final cleaning and must be carried out by the tenant. In case of complaints, higher final cleaning fees may be charged retrospectively.

The landlord is entitled to terminate the rental agreement under special circumstances, e.g., damages that the landlord could not foresee and cannot be remedied quickly (water damage, fire damage, heating failure, storm and flood damage, etc.). Should this occur, the landlord will endeavour to find an alternative equivalent to the apartment in terms of equipment, size and price.

During the rental period, the tenant must ensure ongoing cleaning of the vacation apartment. Should there be complaints about cleanliness upon arrival, these must be reported immediately to the landlord or housekeeper to allow for remedial action. Later complaints cannot be taken into account.

As a bonus, the landlord provides the tenant with Wi‑Fi access during the rental period. See point 7.

Check‑in / Check‑out / Key Handover

The vacation apartment is generally available to the guest from around 3:00 pm on the day of arrival and until 11:00 am on the day of departure.

Key handover takes place depending on the booking directly in the apartment by the owner or a person appointed by him.

2. Pet Policy

Pets of any kind are generally not permitted in the holiday park. With prior registration by the tenant and permission by the landlord, dogs may be brought into vacation apartment Möwennest G‑1‑3.

Dogs are generally not allowed on sleeping or seating furniture.
Dogs must not be left unattended in the apartment.
Dogs must always be on a leash in the holiday park and on the premises.
Dog waste must be disposed of appropriately.

A fee of €10 per day/night is charged for keeping a dog in the apartment. The landlord reserves the right to charge additional costs for damages or soiling by the pet. Unauthorized pet keeping entitles the landlord to terminate the contract without notice. No refund of rent already paid will be made.

3. Rental Price

The rental price includes consumption costs for electricity, water and heating. Service package, special requests, extras, and the visitor’s tax are not included in the rental price and must be paid in addition. If rental payments are not made within the specified deadlines, the landlord is entitled to withdraw from the contract; in this case the tenant will be liable for damages according to section 5 of these rental conditions.

4. Terms of Payment

If booking is made up to 60 days before arrival, a down payment of 30 % of the rental price is required; from 30 days before arrival, payment of 100 % of the agreed travel price (including linen package, visitor’s tax, final cleaning, dog) is due. Cash payments are excluded. We exclusively accept payment by bank transfer.

5. Cancellation of the Rental Agreement/Booking

Cancellation of the rental agreement/booking by the tenant must be in writing. If cancellation occurs before the agreed rental begins, the following cancellation charges apply:
Standard rate: Up to 60 days before arrival 30 % of the agreed rental price.
From 30 to 14 days before arrival 90 % of the agreed rental price.
In case of later withdrawal, a cancellation fee of 100 % of the rental price is due. With the tenant's approval, the landlord may offer the apartment at a “last-minute price.” The difference to the agreed rental price must be borne and settled by the tenant.

If the vacation apartment is rented elsewhere at the valid season price, an administrative fee of €60 is charged. Non-refundable are processing fees, booking fees. In case of no-show by the tenant, the full rental amount is payable as compensation. A shortening of the rental period is treated as a (partial) cancellation and may lead to termination of the entire contract (e.g., if minimum stay is undercut). In general, any trip may be rebooked. For a rebooking, the standard price valid for the season applies. Rebookings in the standard rate are possible up to 30 days before arrival, within the same or a higher season, with same duration. For all other seasons, a fee of €35 is payable.

In case of an entry or overnight ban by the government, a free rebooking in any season is possible.
Cancellation by the landlord The landlord is entitled to terminate the contract without notice under legal provisions: in cases of force majeure, war, strike, and other important reasons; if the tenant causes significant disturbance to other holiday guests; uses the rental property contrary to the contract or behaves in an immoral manner.

Dissatisfaction with the apartment, the property or the surroundings does not entitle the tenant to withdraw from the rental agreement. There is no entitlement to a pro-rata refund of the rental price in case of early departure.

7. Forgotten Items

Forgotten items will be kept for a maximum of 14 days. A processing fee of €10 plus postage costs and packaging materials is charged for return shipment. Bulky items are charged according to effort.

8. Use of an Internet Connection via WLAN

The conditions are available in the guest folder in the apartment. (Due to COVID they may be sent by email in advance.) By entering the access data/password/PIN and establishing the internet connection, they are accepted.

9. Processing of Data (Customer and Contract Data)

Privacy statement: We collect, process and use personal data only insofar as it is necessary for the establishment, substantive design or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b GDPR, which allows processing of data for the performance of a contract or pre-contractual measures. Personal data about the use of our contracts (usage data) are collected, processed and used only insofar as this is necessary to enable the user to use the service or to bill. The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

10. Important Information on the 2G Rules

In many areas of public life, the 2G rule (vaccinated/recovered) applies. This means: to enter indoor rooms, one of the 2G must be shown together with an identity card, e.g., in restaurants, hotels, fitness studios or swimming pools.

At key handover, the corresponding proof must be presented together with an identity card.

We reserve the right to refuse access to the apartment if proof is not provided. In this case, according to our T&Cs / rental conditions, the booking is considered as not arrived (point 6 paragraph 3 point 4).

11. Severability Clause

If any of the contractual provisions are not compatible with applicable law, the contract shall remain otherwise valid; the invalid provision shall be replaced by one that is compliant with the law and comes closest to the original contractual provision.

Heiligenhafen 2022